You all know I hate poor processes and customer service. I believe that every store needs to make it easy for a person to shop in their establishment no matter how big their operation. I won several giftcards using superpoints. You can sign up here since it is FREE to sign up for Superpoints. I had $100 in egiftcards to the bullseye store. I gathered all my purchases and I went to pay using my egift card in my cellphone. I then read further and saw I had to deposit this in “mobile” account. I mean really? I can’t imagine a gift card that is sent to you by the store has to go through another process so you can use it. I think this store needs to make shopping there easier.They couldn’t even type int he card number and access code into their registers. I can honestly say I will not be requesting any more egiftcards. I wasn’t able to use mine because I couldn’t complete the process on my phone while in the store so I left $100 worth of items on the counter and left as an unhappy customer. I will order online or use my cards for a giveaway but I will NOT request anymore gift cards from this store.
Has this ever happened to you? Do you feel like stores make using their gift cards difficult?