Hi! I’m Sara from Saving For Someday and I do the Safeway weekly matchups for the Arizona region here at Madame Deals. Like you, I normally do my weekly shopping based on the deals and coupon savings that will allow me to stock up and get the most for my money. So when Renae asked me if I’d be willing to do a review of Safeway.com I was hesitant. Could I still save money while shopping for my groceries online? I wasn’t sure, but I agreed to do my weekly shopping at Safeway.com and report back.
Overall, it was a great experience and I’d highly recommend it if you’re in a time crunch or if you’re needing to take advantage of Club Card deals. It is very convenient and if you don’t need to use coupon, it is very quick and easy.
Key things to know before shopping on Safeway.com:
- You will need to create an account – this was easy and very quick, but I didn’t have my Club Card number handy so I had to get that from my purse.
- If you don’t have a Club Card the system is set up to allow you to take advantage of the Club Card deals by assigning you a virtual Club Card. Your personal Club Card is important though, because it holds the digital eCoupons you loaded.
- You will need your credit card handy to pay at the end – they accept Visa, MasterCard, Amex, Discover and Debit Cards with the Visa or MasterCard logo. They do not accept gift cards as payment.
- Safeway.com does not accept printed manufacturer or store coupons. You can, however, use digital eCoupons such as Cellfire, Shortcuts and P&G eSaver coupons that are loaded onto your Club Card.
- There is a $50 minimum you need to meet, so take that into consideration when putting together your online shopping trip.
Browsing the online store was easy. You can type in what you are looking for, search by product type or browse aisle by aisle. Of course, I had my shopping list handy! Since I couldn’t use printed coupons I focused on those items I would have purchased that were on sale, had a special Club Card promo for them or had a digital coupon I could use. If there is a Club Card deal, you will be alerted to it.
I was disappointed that some of the items normally carried in my local store were not available online. That is to be expected thought, but I was still bummed because it threw off my shopping plan a little bit. Still, I ordered 54 items! I had bakery items, fresh produce, meat, dairy, as well as frozen items and a few cake mixes and other packaged grocery items.
In total, from registration to checkout it took me about 45 minutes. It was easy to see the Club Card deals and I could double check them in my cart to make sure I purchased the correct quantity before checking out – just like in the store.
When you check out you are given an estimated total. This is because it could be less if items are out of stock, produce, meat, fish or deli weighs slightly more/less than ordered and, of course, I had digital eCoupons loaded on my card to help lower my cost.
Through the checkout process you will select your order will be delivered window. I actually did not choose the next day because I was going to be out all day and didn’t want to cancel my plans. So I scheduled for Sunday when I knew I would be home. Also, I chose a 4-hour delivery window but they also have 2-hour time windows. Delivery can be scheduled between 10am and 9pm any day of the week. Deliveries are not made on holidays when the stores would normally be closed.
Keep in mind that you DO need to be home, or have someone 18 or over available to sign for the delivery. The driver will not leave the order if no one is home or if unable to get the proper signature. Keep in mind that if you are ordering alcohol someone over 21 must sign for the delivery. Also, you do not need to tip the driver.
During the designated delivery window my order was delivered. The delivery driver was neat and was wearing a Safeway.com shirt and driving a Safeway.com truck. These may not seem important but I want to be sure that the person coming to my house is legitimate. My order was bagged and the delivery driver brought them in to my home and put the bags on the table as I directed. I joked with him about putting them away and he chuckled – I’m sure he’s never heard that before!
After all the bags were in the house he gave me my receipt (printed on 8.5” x 11” standard copy paper) and specifically pointed out that no products were substituted or out of stock. When you place your order you can indicate if it is OK to substitute products. He flipped to the last page with the total. He was shocked to see that my total savings was 51%! He said that is the highest he’s ever seen in his 3 years working for Safeway.com.
Not only did I save time because I did my order after the family was in bed, but by combining Club Card deals with digital eCoupons loaded to my Club Card I was able to save over half on my grocery purchases. Because it was my first purchase, I did not have to pay for delivery (delivery fees range from $6.95 – $12.95 depending on your location and delivery time selected). Even if I had paid for delivery my savings would have been 49%. Not too bad for shopping in my pajamas!
Do you want to try Safeway.com? It’s easy, convenient and with just a little planning you’re sure to save money and stay on budget. If you’d like to give Safeway.com a try, Madame Deals readers in the Safeway.com delivery areas are being offered an exclusive promotion code for Free Delivery AND $7 off your 1st online order. Login to Safeway.com and enter the code MADAME at checkout for the additional savings.
Safeway wants top give one Madame Deals reader a $100 gift card! The gift card is good at Safeway, Vons, Dominick’s, Genuardi’s, Pavillions or Carrs.
Please leave a separate comment for each method of entry. There are three entries per person available. The winner will be drawn at random on August 28, 2010.
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Disclosure from Sara: Safeway.com sent me a gift card to compensate me for my time and thank me for reviewing the grocery delivery service. The opinions expressed here are my own and were not swayed by any compensation. Madame Deals did not require me to say anything specific but did provide me with the special code for my shopping experience.