Geek Squad Review Update

Geek Squad Review

Geek Squad Review

Here’s an update on my Geek Squad Review. Well my computer was saved. The information on my computer now resides in a folder called the Geek Squad Data- Back up. I had a computer that would freeze. This isn’t normal for a MAC so I called in the geeks. They suggested I buy a new hard drive I selected a TB drive which was under $90. Then we discovered that putting my old data back on my computer would be an additional charge. I was not happy so I explained that I was told it was included in the repair package. They honored the misinformation I received and put my data, photos, and information back on my machine. The repair took over a week so that would have been an issue if I didn’t have another computer. I was told they had a week wait but I really didn’t think it would actually take a week. The staff was very helpful and explained everything prior to making changes/ repairs to my computer. If i had it to do again I would have backed up my computer prior to taking it over to the Geek Squad and I would have really prepared for not having my normal computer for a week.

I plan on having them help me with my Ipad because I am happy with my repair. I believe that they were professional and did their best to satisfy my concerns. I am typing the review on the computer and it is worked effectively since being repaired a couple of weeks ago.


Our giveaway winner of One Free online Geek Squad Tech Support repair appointment is Deborah K Mireles!

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Topic: Geek Squad Review

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