Geek Squad Review
Here’s an update on my Geek Squad Review. Well my computer was saved. The information on my computer now resides in a folder called the Geek Squad Data- Back up. I had a computer that would freeze. This isn’t normal for a MAC so I called in the geeks. They suggested I buy a new hard drive I selected a TB drive which was under $90. Then we discovered that putting my old data back on my computer would be an additional charge. I was not happy so I explained that I was told it was included in the repair package. They honored the misinformation I received and put my data, photos, and information back on my machine. The repair took over a week so that would have been an issue if I didn’t have another computer. I was told they had a week wait but I really didn’t think it would actually take a week. The staff was very helpful and explained everything prior to making changes/ repairs to my computer. If i had it to do again I would have backed up my computer prior to taking it over to the Geek Squad and I would have really prepared for not having my normal computer for a week.
I plan on having them help me with my Ipad because I am happy with my repair. I believe that they were professional and did their best to satisfy my concerns. I am typing the review on the computer and it is worked effectively since being repaired a couple of weeks ago.
Our giveaway winner of One Free online Geek Squad Tech Support repair appointment is Deborah K Mireles!