Company Contact Round Up: You Never Know Unless You Ask

I live for a good deal. I love free products and I have learned that it never hurts to ask. Well, Tabitha at Savings Towards A Better Life is going to share her list weekly of the companies she has written to in hopes of scoring a free product or a coupon for one.

Here are the companies for the week:

OUST

Pace

Polar Foods

Celentano / Rosina

Prego

Cabot Cheese

A great way to get high value (and often FREE product) coupons is to contact the company that makes the product and tell them what you think!

99% of companies will reward your time and effort spent to compliment them.  This reward comes as coupons for you!

And if you are dissatisfied about a product – tell them that too.  They want your repeat business so they will take the time to win back your favor.

With the internet it’s so easy to contact companies.  Go to their website and find the “Contact Us” link.  Most companies have a form you fill out.  A few just provide and e-mail address.

What do you say?  Be honest and genuine and maybe a little cheesy.  For example:

I just wanted to write to you to tell you that your cereal bars are a great snack food for my family.  My son loves them and I can feel good about what I am feeding him.  Thank you for making a quality product that I can serve my family.

A little cheesy, but still genuine.  Another example:

I love your product’s “to-go” packs.  They are great to keep in my purse, car or diaper bag.  And they sure do make my life a lot easier!

You can adapt these models to just about any product.  If it’s food, compliment the taste or tell that you like it because it’s whole grain/fat free/no artificial ingredients/organic/etc.   If it’s a non-food item, then tell how the product makes you feel or how it helps to simplify your life/morning routine/travel/etc.

If you have a complaint, then plainly and politely state your complaint.  In these cases, it’s helpful to include the product code off the package.  I had a bottle of Cascade that was almost solid.  I e-mailed the company, explained what was wrong with the product and include the code.  They apologized for the problem, stated that they had a shipment that had frozen in transit and some of the bottles were adversely affected.  They sent me a coupon for a free product.

Ready to get started?  Here are all the Contact Us posts




Comments

  1. Kory says

    Good advice. I hope you don’t mind if I add my two cents.

    I occasionally send messages to companies I enjoy and ask them to add me to their mailing list should they have any samples or coupons that they send out. One of my recent favorites is method. ( http://www.methodhome.com/ ) I told them the truth which is that I love their products but I sometimes have to sacrifice their quality to keep my budget in line. They sent me 5 $1 off any method product coupons. Now when people enter my house they are likely to see method products on my counter! As a side note, usually when I try to clean a window it seems to get harder to see through because I’m so bad at it, but method’s glass cleaner gives even me amazing results so I really do recommend them.

    Remember to make life easier for whoever is getting your email. If there is a problem you are complaining about, give them any information you can such as the lot number, expiration date and where you bought it. Also when you sign the message, include your mailing address. The less work they have to do to on their end the more likely they are to do something. It’s just human nature. They want to keep you a happy customer, not start dating you so don’t make them have to message you repeatedly to get the information they need.

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