Chutzpah: Real Person PLEASE

Chutzpah. This is a word that is used often by myself because sometimes I just can’t believe what people do. I mean really! I thought it would be fun to share our Chutzpah moments. The only rules are no names of stores, people, or events. You may also not use inappropriate language. Leave a comment listing your favorite Chutzpah moment! I mean laughter is the best medicine.

chutzpah

Or khutspe. Nerve, extreme arrogance, brazen presumption. In English, chutzpah often connotes courage or confidence, but among Yiddish speakers, it is not a compliment. For more Yiddish WordsChut

I am trying to gather all my tax documents and it is a bit of a pain. I didn’t receive my tax forms from Wells Fargo. I attempted to get it online from my account but I was denied for some reason. They accept my payment but not my inquiry into how much interest I have paid this year? I called the help number to get some help. I was “told” by the computer  they will send the forms. They will do so within 7 days. I need them now though.  Then the automatic service hung up on me. I tried several different routes to get my answer.  I have to say, all I wanted was a reason why I couldn’t print out the form from my account. There is an option on their site for this service and I want to utilize the option. I had to call back four times before I got to a human. Where did the customer service go?

On a good note I was able to use the live chat option with the IRS to answer some of my questions. They were personable and informative.  Kudos to the IRS. Did I just write that?

Here is a link to get a human on the phone

What experience have you had this week that made you say “WOW, that takes Chutzpah?” Share :)



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Comments

  1. says

    I’ve heard this same story from a number of Wells Fargo customers. If your loan was bought by Wells Fargo in the spring of 2009, you will most likely only receive a partial statement covering the time they serviced the loan in 2009. Give me a call if you need help tracking this down. I’ve got a few connections …
    .-= Mary M.´s last blog ..CVS Trip 3/11 – $98.95 for $7.38 =-.

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