Chutzpah: Internet down

ChutzpaChutzpah. This is a word that is used often by myself because sometimes I just can’t believe what people do. I mean really! I thought it would be fun to share our Chutzpah moments. The only rules are no names of stores, people, or events. You may also not use inappropriate language. Leave a comment listing your favorite Chutzpah moment! I mean laughter is the best medicine.

I am a blogger so when my internet goes down it is a big deal. I can’t just pick up and take my three kids to find wifi. I mean lets be honest they are not cherubs. I called my internet provider and was told it would be anywhere from 1 day 3 before my service would return. I happened to try my service and found it working. I think companies should call you to let you know when they have resolved an issue on their end. I also think you should receive a call when your service is out. I use the word service lightly because I think most companies have gotten away from really providing customer service.



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Comments

  1. Marie P. says

    So, I go to the store to buy butane, and the cashier tries to sell me propane. I correct her, she grabs a small bottle rings it up with my groceries and I leave. Later I discover she has sold me lighter FLUID, not butane. I go back. I go to customer service, and no one is there. Finally, after about 10 minutes, a guy with “1st in customer service” on his vest comes up. I explain that I need to exchange my lighter fluid for butane, and he says, while pointing out into the store in general “It’s out there somewhere, and I don’t deal with out there, I gotta call someone”. Finally, a guy saunters up and looks behind the counter where guy 1 was, and says, we don’t have it back here, but we may have it in aisle 13 with the cook out stuff” I tell him I will be right back. I get to aisle 13, and it consist of greeting cards, and car fluids. UHMMM, I am no genuis but I don’t think carborator cleaner, or motor oil will get my grill lighter going. And am I supposed to grill the greeting card? Anyways, I go back up to get a refund and NO ONE was there. Why would you disappear, if you kow your customer is coming RIGHT BACK??!!?? I had to wait ANOTHER 15-20 minutes to get my refund. Number 1 in customer service? I’d hate to see number 2…

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