I am happy to report that Bath and Body Works lives up to their return policy. I bought the above cream. I love Patrica Wexler’s line. It is a bit pricey since I can coupon and get most make up for free but my face is something I attempt to take care of. I have been using the cream with the tint and I kind of forgot about the above cream. That was until I ran out of my cream with the tint. I went to use the above cream and the little bit that was left was gross. I went to toss it then I thought the store should know about this. I brought back my jar just to let them know and they said well this is Guaranteed so you can grab another jar. I was so excited since they stood behind their product. I just wanted to share that they do what they say they are going to do without hassle!